We want you to be completely satisfied with your NOX purchase. You have 14 days from the date of delivery to return any eligible item.

To initiate a return, email us at info@noxsportusa.com

Items must be unused and in original packaging. Refunds are processed within 5–7 business days to your original payment method.

For full details, see our Returns & Warranty Policy.

Coverage

All NOX products carry a 2-year manufacturer's warranty from the date of purchase. This warranty covers manufacturing defects in materials and workmanship under normal use and care.

The warranty does not cover damage resulting from misuse, accidents, improper care, unauthorized modifications, or normal wear and tear.

Where did you purchase your NOX product?

Purchased directly from noxsportusa.com Contact us directly at info@noxsportusa.com to submit your claim.

Purchased from an authorized retailer All warranty claims must be submitted through the retailer where the product was purchased. The retailer will review your claim and submit it to 4040 Distributors on your behalf. If you are unsure whether your retailer is an authorized NOX dealer, email us at info@noxsportusa.com and we will confirm.

What you will need

Whether submitting directly or through your retailer, the following documentation is required for all warranty claims:

• A clear photo of the product defect or damage
• A photo of the product barcode
• A copy of your original purchase receipt or order confirmation

Incomplete submissions will not be processed.

Claim Process

Once a complete claim is received at info@noxsportusa.com, our team will review it within 5 business days. If the claim is approved, a replacement product will be shipped at no charge. The warranty replacement will be the same product or closest available equivalent in the event of a stock shortage. Warranty replacements are not eligible for exchange or upgrade.

Authenticity

Every NOX product distributed through 4040 Distributors is 100% authentic, sourced directly from NOX Sport, and fulfilled from our U.S. warehouse. Products purchased through unauthorized sellers are not covered under this warranty.

For all warranty inquiries: info@noxsportusa.com